About This Career Path
Directly supervise and coordinate activities of material-moving machine and vehicle operators and helpers.
Transportation, Logistics & Distribution
Directly supervise and coordinate activities of material-moving machine and vehicle operators and helpers.
First-Line Supervisors of Material-Moving Machine and Vehicle Operators
170
Current Available Jobs
First-Line Supervisors of Material-Moving Machine and Vehicle Operators
01
Enforce safety rules and regulations.
02
Interpret transportation or tariff regulations, shipping orders, safety regulations, or company policies and procedures for workers.
03
Resolve worker problems or collaborate with employees to assist in problem resolution.
04
Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.
05
Plan work assignments and equipment allocations to meet transportation, operations or production goals.
06
Examine, measure, or weigh cargo or materials to determine specific handling requirements.
07
Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.
08
Review orders, production schedules, blueprints, or shipping or receiving notices to determine work sequences and material shipping dates, types, volumes, or destinations.
09
Drive vehicles or operate machines or equipment to complete work assignments or to assist workers.
10
Inspect or test materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.
First-Line Supervisors of Material-Moving Machine and Vehicle Operators
Common knowledge, skills & abilities needed to get a foot in the door.
KNOWLEDGE
Administration and Management
KNOWLEDGE
Customer and Personal Service
KNOWLEDGE
Mathematics
KNOWLEDGE
English Language
KNOWLEDGE
Production and Processing
SKILL
Active Listening
SKILL
Coordination
SKILL
Management of Personnel Resources
SKILL
Time Management
SKILL
Speaking
ABILITY
Oral Comprehension
ABILITY
Oral Expression
ABILITY
Problem Sensitivity
ABILITY
Written Comprehension
ABILITY
Deductive Reasoning
First-Line Supervisors of Material-Moving Machine and Vehicle Operators
**I. Job Summary**
Communicates back and forth with Waste Management Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers that includes Waste Management customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses Waste Management proprietary software to manage same day ticket routing as well as preparing all routes for the next day. Shifts vary with the potential for overtime and Saturday hours depending on each Market area dispatch center needs. Some travel (up to 15%) may be required to work face to face with sites dispatcher is responsible for.
**II. Essential Duties and Responsibilities**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
+ Dispatches drivers to calls as they are received, using information on customer needs, drivers’ locations and loads, and daily factors to balance cost and customer satisfaction.
+ Works with sites and the service department to optimize routes based on needs of the customer.
+ Determines the daily level of driver staffing to provide best mix of responsiveness and productivity.
+ Assigns routes and service tickets to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion.
+ Handles fields incoming calls and e-mails from customer service and sales department; manages requests for all pick-up or delivery on any container movement within the Market area.
+ Initiates communication to customers while drivers are on-site/location, resolving pick-up and other issues delaying the service.
+ Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues.
+ Ensures same-day service on missed pick-ups by managing the routing for all routes and tracking driver movement in the field.
**III. Supervisory Responsibilities**
This job has no supervisory duties.
**IV. Qualifications**
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education/Experience
+ Education: High School Diploma or G.E.D (accredited).
+ Experience: Six (6) months of relevant work experience with working in a team setting, with the ability to communicate to several areas effectively. Multi-tasking in a fast-paced work environment with excellent organizational skills.
B. Certificates, Licenses, Registrations or Other Requirements
+ None required.
C. Other Knowledge, Skills or Abilities Required
+ Computer skills with ability to handle multiple programs and systems.
+ Must be able to communicate effectively and professionally via e-mail, telephone, and 2-way devices.
+ Must have the desire and ability to learn Waste Management proprietary software applications.
**V. Work Environment**
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
+ Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;
+ Required to exert physical effort in handling objects less than __ pounds rarely;
+ Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;
+ Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
+ Normal setting for this job is: office setting.
The expected base $19 - $25 for this position across the U.S. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.
**Benefits**
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click "Apply.”
Equal Opportunity Employer: Minority/Female/Disability/Veteran
Full Time
**WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.**
**What is the value of a WM job?**
The value of a WM job is **more than a paycheck** . It’s a way to create opportunities for you and your family.
**We Are Stable:** Our WM team is home every day, and our team members perform essential and meaningful work.
**We Are Committed to Growth:** 100% tuition paid for benefits eligible employees and their family, and established career progression.
**We Are Investing in You:** Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more!
**Who are we? #WeAreWM**
_Ready to roll with us?_ Click Apply to join the WM team today (formerly Waste Management)
**I. Job Summary**
The Operations Manager Trainee (OMT) training program is intended to prepare individuals to become front-line Route Managers. The majority of the day is spent in the field, interacting with front-line employees. Through our hands-on training program, we will teach you how to increase financial profitability, maximize operational efficiency, improve customer satisfaction, and lead teams of people. Candidates must be willing to relocate within a certain geographic area at the end of the training program.
**II. Essential Duties and Responsibilities**
+ DEVELOPING
+ Provide timely and consistent touchpoints with frontline employees
+ Regular review of best practices to enhance daily performance
+ Partners with Drivers and Technicians to develop job-related skills
+ Completes the assigned OMT training curriculum and all other assigned training
+ COACHING
+ Actively practice and seek feedback on coaching conversations
+ Collaborates with all frontline managers to learn the day-to-day business operations (i.e., Operations Improvement Manager, Fleet Manager, Sales Manager, District Managers, Route Managers)
+ OTHER
+ Develop knowledge of DOT & OSHA safety programs and systems; operational business processes, systems & tools; performance management; dispatch & routing; fleet maintenance processes
**III. Qualifications**
**A. Required Qualifications**
+ Bachelor's Degree or in lieu of a degree Required or
+ High School Diploma or GED (accredited) and two (2) years of relevant work experience. Required
+ 2 years of relevant work experience (in addition to education requirements) Required and
+ must be at least 18 years of age Required and
+ legally eligible to work in the country where the position is located Required
+ Driver's License Valid driver’s license Required and
+ Must maintain a valid driver’s license and clean driving record throughout the duration of employment in this position Required
**B. Preferred Qualifications**
**IV. Physical Requirements**
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
+ This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
**V. Benefits**
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click Apply.
Equal Opportunity Employer: Minority/Female/Disability/Veteran
Full Time
**Job Description:**
+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
**Operations**
+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
+ Accountable for completion of non-clinical patient calls.
+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
**People & Performance Management**
+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
**Training & Personal Development**
+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
+ Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
**Communication**
+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
**Job ID:** 1628562BR
**Title:** Pharmacy Operations Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 710 E CAMELBACK RD,PHOENIX,AZ,85014-03657-06527-S
**Full District Office Address:** 710 E CAMELBACK RD,PHOENIX,AZ,85014-03657-06527-S
**External Basic Qualifications:**
+ High School Diploma, GED, or equivalent.
+ PTCB or ExCPT certification (except in Puerto Rico).
+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Requires willingness to work flexible schedule, including evening and weekend hours.
**Preferred Qualifications:**
+ Previous people management/ leadership experience.
+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Various
**Store:** 06527-PHOENIX AZ
Full Time
**The Manager, Critical Operations I** is responsible for the Data Center facility technical strategy, continuous improvement, and development support. This role will support the electrical, mechanical, FLS (Fire, Life, Safety), and DCIM (Data Center Infrastructure management) platforms, and building and housekeeping items from a site operations standpoint. This role will collaborate with the Engineering Manager on technical operations and daily facility needs. This role will own the strategic projects and continuous improvement site items. This leader should have experience with mechanical and electrical data center infrastructure, codes, regulations, required and applied safety standards and practices, as well as data center remote hands and customer support. This role will oversee the teams who perform preventative and corrective maintenance on critical mechanical and electrical equipment. This role will suggest, plan, and implement measures that increase the energy efficiency of the facility.
This role requires on-site work hours to support a 24X7X365 data center environment and is not eligible for remote and/or hybrid work.
**ESSENTIAL DUTIES AND RESPONSIBILITIES** - Other duties may be assigned.
+ Maintain, establish, and implement facility policies, procedures and organizational structure within the boundaries established by senior management team and corporate policy while ensuring no contradiction in federal, state, and local operating regulations or laws.
+ Develop and maintain efficient maintenance matrixed operations utilizing maintenance governance, standards utilizing in-house staffing and vendor support to provide 100% up-time of all mechanical, electrical, life safety, monitoring, and control systems. This includes, but is not limited to, developing, and coordinating maintenance agreements, maintenance procedures, testing procedures, inspections, reporting, and accounting practices.
+ Development of emergency response planning, response management and reporting of incident and emergency situations for all mechanical, electrical, associated controls and plumbing systems. Develop, direct, and monitor short-term and long-range business plans consistent with overall profit and growth objectives of the company that establishes operations standards for cost control, waste reduction, quality, safety, and an environmentally friendly community partner.
+ Manage and oversee the execution of building and site cleanliness and preservation operations.
+ Development and management of an effective operating and capital budget.
+ Oversee operations budget to ensure compliance with organizational expenditure requirements.
+ Partner with Development, Sales, Implementation, and Solutions Engineers to deploy and maintain customer environments.
+ Conduct Sales and Customer tours and audits.
+ Ensure the pro-active delivery of corporate services support, power services, COT (Critical Operations Technicians) headcount projections, planning, budgeting, capital projects, maintenance, and business continuity/disaster recovery.
+ Help negotiate improvement project contracts as needed on leased and owned real estate.
+ Confer with professional operations staff subject matter experts (SME’s) to find resolution to operational problems, develop and authorize operational procedures and approve all major estimates.
+ Utilize comparative evaluations between mechanical, electrical, and controls systems performance and key performance indicators to monitor the effectiveness of operational programs through benchmarking and the utilization of best practices.
+ Ensure facilities’ mechanical, electrical, controls, monitoring, and fire-life safety systems compliance with all governmental regulatory operating guidelines.
+ Obtain and keep current all necessary licenses, permits and certifications as required.
+ Supervise, train, develop and coach employees.
+ Works with direct reports to establish performance goals, monitors progress, and advises on ways to enhance their professional development and success.
+ Facilitate Data Center space and cable plant design, implementation, and maintenance.
+ Ensure teams performing equipment installs, managing tickets, communicating, completing tasks pertaining to computer hardware and/or software, and all incidents are resolved in a timely manner.
**BASIC QUALIFICATIONS**
+ Five or more years workplace or professional equivalent experience.
+ Five or more years people leadership experience.
**PREFERRED QUALIFICATIONS**
+ Seven or more years data center environment or professional equivalent experience.
+ Five or more years people leadership experience in a data center environment.
+ Bachelor or Master degree in Business, Engineering, Architecture, Military Schooling, or professional equivalent experience
+ KNOWLEDGE, SKILLS, AND ABILITIES
+ Exceptional customer service
+ Ability to analyze the operation of various systems, determine the cause of any problems or malfunctions and take corrective action as required.
+ Ability to manage complex situations during off management hours - single point of contact.
+ Strong written, verbal, and interpersonal skills
+ Ability to effectively lead a team environment.
+ The ability to acquire and apply job-related knowledge within set guidelines and expectations.
+ Position may involve frequent typing, standing, walking, pushing, pulling, bending, reaching and lifting. Lifting requirements may range from 10 lbs. - 50 lbs. on a regular basis, with heavier weights done in conjunction with other individuals or lifting aids.
**TOTAL REWARDS**
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
This role may be bonus and equity eligible.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English) (http://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf)
Know Your Rights (Spanish)
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.
It’s exhilarating to find yourself at a pivotal moment in history— and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today’s dynamic digital transformation. Our world-class data centers empower our customers’ most strategic growth initiatives, positioning us as a global leader in digital infrastructure.
As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.
At QTS, we are _Powered by People_ . Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we’re achieving remarkable things and shaping the future of digital infrastructure.
And we’d like to invite you to join us.
In addition to a variety of benefit packages, QTS goes above and beyond for our employees:
+ Roth and Traditional 401(k) matching contributions with immediate vesting
+ Every employee is bonus or commission eligible
+ Generous PTO, Paid Volunteer Days Plus Floating Holidays
+ Stock Purchase Plan (SPP)
+ 11 paid Holidays Annually/Holiday compensation when worked
+ Pet and Legal Insurance
+ Q-Rest Sabbatical Program
+ Q-Anniversary Service Award Program
+ Parental Leave for primary and secondary caregivers
+ Military Benefits Package
+ QTS Charitable Matching Gift Program
+ QTS Scholarship for Employee Dependents
+ QTS Crisis Fund
+ Wellness Program
+ Tuition Reimbursement Program
Full Time
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
This role is for a manager of Counter Adversary Operations. Amex GBT runs a proactive security operation that combines a variety of forward-leaning security processes (like threat hunting, CTI, red teaming, and threat modeling) with a detection-as-code model of detection surface management. The Counter Adversary Operations group is one of the primary contributors of both proactive security services as well as inputs for the detection engineering pipeline.
**What You’ll Do**
+ You will design and build a proactive security program (in collaboration with the other Cyber Defense leaders) using the deep resources already present in the CAO group
+ Lead and manage projects from initiation through to delivery, ensuring all project objectives are met.
+ Collaborate with key stakeholders to understand the business needs and objectives.
+ Assign and oversee the daily tasks of team members ensuring they are actively working towards established milestones.
+ Foster a culture of continuous improvement by providing feedback, conducting post-incident reviews, and implementing lessons learned.
+ Manage resource capacity and project budgets.
+ Develop and implement threat hunting plans.
+ Develop and implement red team engagements.
+ Develop and implement an intelligence-driven protocol for selecting and prioritizing pen testing targets that also incorporates testing needs for a variety of regulatory frameworks like PCI-DSS, SOC II, and ISO.
**What We’re Looking For**
+ 5-10 years of DFIR or CTI experience with 2-3 years in a leadership role.
+ Travel/Banking/Hospitality industry experience is a plus.
+ Exceptional leadership and team management skills, with the ability to inspire and motivate cross-functional teams.
+ Excellent communication and interpersonal skills, with the ability to manage stakeholder expectations and build strong relationships.
+ Strong problem-solving skills and the ability to make decisions under pressure and escalate as required.
+ Excellent written and verbal communication skills.
+ Ability to navigate the organization, collaborate effectively with multiple stakeholders and overcome barriers to remediation of proactive security findings.
+ Fast learner with the ability to quickly adapt and prioritize focus. In particular, we are interested in a candidate who is “offended by not understanding how something works.”
+ Detail-oriented with a commitment to delivering high-quality results.
+ Strong sense of personal accountability regarding decision-making and managing teams
**Location**
Arizona, United States
The US national annual base salary range for this position is from $110,000 to $220,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.
In addition to base salary, this role is eligible for our Annual Incentive Award plan, which rewards participants based on company and individual performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/GBT\_2023BenefitsAtAGlance\_Without\_Rates\_Final.pdf)
**The #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/Additional%20Disclosures%20in%20Accordance%20with%20the%20LA%20County%20Fair%20Chance%20Ordinance.pdf?version=2) for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) .
**What if I don’t meet every requirement?** If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers/)
Full Time
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
This role is for a manager of Counter Adversary Operations. Amex GBT runs a proactive security operation that combines a variety of forward-leaning security processes (like threat hunting, CTI, red teaming, and threat modeling) with a detection-as-code model of detection surface management. The Counter Adversary Operations group is one of the primary contributors of both proactive security services as well as inputs for the detection engineering pipeline.
**What You’ll Do**
+ You will design and build a proactive security program (in collaboration with the other Cyber Defense leaders) using the deep resources already present in the CAO group
+ Lead and manage projects from initiation through to delivery, ensuring all project objectives are met.
+ Collaborate with key stakeholders to understand the business needs and objectives.
+ Assign and oversee the daily tasks of team members ensuring they are actively working towards established milestones.
+ Foster a culture of continuous improvement by providing feedback, conducting post-incident reviews, and implementing lessons learned.
+ Manage resource capacity and project budgets.
+ Develop and implement threat hunting plans.
+ Develop and implement red team engagements.
+ Develop and implement an intelligence-driven protocol for selecting and prioritizing pen testing targets that also incorporates testing needs for a variety of regulatory frameworks like PCI-DSS, SOC II, and ISO.
**What We’re Looking For**
+ 5-10 years of DFIR or CTI experience with 2-3 years in a leadership role.
+ Travel/Banking/Hospitality industry experience is a plus.
+ Exceptional leadership and team management skills, with the ability to inspire and motivate cross-functional teams.
+ Excellent communication and interpersonal skills, with the ability to manage stakeholder expectations and build strong relationships.
+ Strong problem-solving skills and the ability to make decisions under pressure and escalate as required.
+ Excellent written and verbal communication skills.
+ Ability to navigate the organization, collaborate effectively with multiple stakeholders and overcome barriers to remediation of proactive security findings.
+ Fast learner with the ability to quickly adapt and prioritize focus. In particular, we are interested in a candidate who is “offended by not understanding how something works.”
+ Detail-oriented with a commitment to delivering high-quality results.
+ Strong sense of personal accountability regarding decision-making and managing teams
**Location**
Arizona, United States
The US national annual base salary range for this position is from $110,000 to $220,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.
In addition to base salary, this role is eligible for our Annual Incentive Award plan, which rewards participants based on company and individual performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/GBT\_2023BenefitsAtAGlance\_Without\_Rates\_Final.pdf)
**The #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/Additional%20Disclosures%20in%20Accordance%20with%20the%20LA%20County%20Fair%20Chance%20Ordinance.pdf?version=2) for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) .
**What if I don’t meet every requirement?** If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers/)
Full Time
**Position Summary...**
**What you'll do...**
Initiates directs and participates in community outreach programs by encouraging and supporting associates and managers in serving as goodmembers of the community establishing and maintaining relationships with key individuals or groups in the community representing the company tovarious external organizations and championing companysponsored programs events and sustainability efforts to associates customers and thelocal community Ensures compliance with company policies and procedures by holding hourly associates accountable analyzing and interpreting reportsimplementing and monitoring asset protection and safety controls maintaining quality assurance standards overseeing safety and operationalreviews developing and implementing action plans to correct deficiencies and providing direction and guidance on executing company programs andstrategic initiatives Provides supervision and development opportunities for hourly associates in assigned area by hiring training mentoring and actively listening toassociates assigning duties evaluating performance and providing recognition setting clear expectations communicating expectations consistentlyand effectively promoting a belonging mindset in the workplace and providing tour to teach feedback to ensure business goals are achieved Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives ensuring customer needs complaints and issues are successfully resolveddeveloping and implementing action plans to correct deficiencies and providing process improvement leadership to ensure a high quality customerexperience Assists store manager in driving the financial performance of the Facility by ensuring that sales and profit goals are achieved reviewing andevaluating PL Profit Loss statements assisting the management team in controlling expenses to ensure they are indexed to sales developingand implementing plans to correct any deficiencies in financial performance and participating in analyzing economic trends and community needs forbudget forecasting Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholderssupporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability forand measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promotingcontinuous learning Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition andpromoting a belonging mindset in the workplace Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity byimplementing related action plans utilizing and supporting the Open Door Policy: and providing direction and guidance on applying these in executingbusiness processes and practices Respect the individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B Respect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B Respect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices .
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart (https://bit.ly/3iOOb1J) .
The annual salary range for this position is $65,000.00-$80,000.00 Plus Differential to meet legislative requirements, where applicable.
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Regional Pay Zone (RPZ) (based on location)
- Complex Structure (based on external factors that create challenges)
**Minimum Qualifications...**
_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._
Minimum Qualifications: 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
**Preferred Qualifications...**
_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
**Primary Location...**
6550 West Happy Valley Rd, Phoenix, AZ 85310-2614, United States of America
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Full Time
Acute Care Technology
At ZOLL, we're passionate about improving patient outcomes and helping save lives.We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.The Resuscitation division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.At ZOLL, you won’t just have a job. You’ll have a career—and a purpose.Join our team. It’s a great time to be a part of ZOLL!Job SummaryThe Strategic Distribution Manager will be charged with advancing ZOLL's Strategic positioning within Key National Distributors, strategically important geographies, strategically important competitive accounts, and large account opportunities. The Strategic Distribution Manager will be responsible to advance ZOLL's position in these National Distributors. This individual will initially report directly to the VP of Sales Public Safety/Altcare.Essential Functions
+ Penetrate Key Sales Leaders within National Distributors in an effort to gain support from these Key Sales Leaders and their sales teams to generate ZOLL Sales.
+ Develop relationships with National Distributor Partners and develop business strategies to increase sales with these National Distributors.
+ Penetrate National Distributors Market Movers towards ZOLL.
+ Create the opportunity for cross over selling across market segments to create incremental revenue and to strategically advance ZOLL's position in the market.
+ Work as a team with the Channel Partner Managers, Regional Managers, Manufacturers Reps and Distributors turnkey accounts to ZOLL.
+ Sell ZOLL's solutions in the Distributor Partners and their sales teams as well as end users.
+ Finding and closing significant pieces of business, which should have strategic impact on ZOLL.
Required/Preferred Education and Experience
+ B.A./B.S. Degree required
+ 10+ years of successful selling experience in capital equipment and distribution required
Knowledge, Skills and Abilities
+ Extensive distribution selling experience preferable.
+ Extensive capital medical equipment experience preferable.
+ Demonstrated success selling systems, concepts and solutions at the administrative levels of large corporate accounts and Distributor Partners.
+ Advanced computer skills.
+ Organization and Time Management skills.
+ Strong communication skills.
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
ZOLL Medical Corporation appreciates and values diversity. We are an Equal Opportunity Employer M/F/D/V.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Full Time
**Job Description:**
+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
**Operations**
+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
+ Accountable for completion of non-clinical patient calls.
+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
**People & Performance Management**
+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
**Training & Personal Development**
+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
+ Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
**Communication**
+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
**Job ID:** 1628393BR
**Title:** Pharmacy Operations Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 15490 W BELL RD,SURPRISE,AZ,85374-03496-04620-S
**Full District Office Address:** 15490 W BELL RD,SURPRISE,AZ,85374-03496-04620-S
**External Basic Qualifications:**
+ High School Diploma, GED, or equivalent.
+ PTCB or ExCPT certification (except in Puerto Rico).
+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Requires willingness to work flexible schedule, including evening and weekend hours.
**Preferred Qualifications:**
+ Previous people management/ leadership experience.
+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Various
**Store:**
Full Time
**Specialty/Competency:** Managed Services
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 60%
At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth.
Those in artificial intelligence and machine learning at PwC will focus on developing and implementing advanced AI and ML solutions to drive innovation and enhance business processes. Your work will involve designing and optimising algorithms, models, and systems to enable intelligent decision-making and automation.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Analyse and identify the linkages and interactions between the component parts of an entire system.
+ Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
+ Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
+ Develop skills outside your comfort zone, and encourage others to do the same.
+ Effectively mentor others.
+ Use the review of work as an opportunity to deepen the expertise of team members.
+ Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
+ Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Managed Services team you will oversee the operational support for innovative AI models, maintaining their exceptional performance and reliability. As a Manager, you will lead teams in delivering top-tier AI/ML services, driving innovation, and fostering client relationships while navigating complex challenges. Join us to shape the future of AI operations and make a significant impact in a rapidly evolving field.
Responsibilities
- Navigate and resolve intricate operational challenges
- Foster a culture of continuous improvement and learning
- Work with stakeholders to meet service expectations
- Contribute to the evolution of AI operations
What You Must Have
- Bachelor's Degree
- 7 years of experience
- Experience managing operational support for deployed AI models (e.g., GPT, Claude, BERT, etc.)
- Working knowledge of RAG architectures, vector stores (e.g., FAISS, Pinecone), LangChain/LlamaIndex, and cloud AI services (Azure OpenAI, AWS Bedrock, GCP Vertex AI)
- Proficient with AI monitoring tools, ML observability (e.g., Arize, Evidently), and MLOps practices
What Sets You Apart
- Master's Degree in Computer Science, Engineering, Artificial Intelligence and Robotics preferred
- Demonstrating success in managing client needs
- Managing end-to-end delivery of AI/ML services
- Leading client conversations on operationalizing AI pipelines
- Implementing monitoring and incident response for AI models
- Guiding junior team members in AI systems maintenance
- Working with solution architects and DevOps teams
- Driving development of accelerators for LLM operations
- Identifying automation opportunities to enhance operations
Learn more about how we work: https://pwc.to/how-we-work
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
The salary range for this position is: $111,000 - $205,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Full Time
Transportation, Logistics & Distribution
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