**Primary City/State:**
Mesa, Arizona
**Department Name:**
Pharmacy-Hosp
**Work Shift:**
Day
**Job Category:**
Pharmacy
Innovation and highly trained staff. Our Pharmacy team members play a critical role in ensuring the best care for our patients. Join a nationally recognized leader that values excellence and begin making a difference in people’s lives. Apply today!
Banner Baywood Medical Center has served the growing East Valley for more than 30 years, and every day we work hard to provide the best care to our patients.
As an Associate Manager Pharmacy Technician at Banner Baywood Medical Center, you will be responsible for overseeing various compliance audits, and conduct IV room competency training and monitoring. You will cross train for buyer, charging and controlled substance duties. This role oversees daily technician workflow and operations to optimize work efficiency and delivery of care, at both this location and Banner Heart Hospital. **Your schedule will be Monday - Friday 8AM - 4:30PM.**
Banner Baywood Medical Center is a 342 bed hospital serving the health care needs of the dynamic and growing East Valley communities of metropolitan Phoenix, Arizona. We provide complete acute care services and outpatient services to include but not limited to cancer, stroke, women's health, rehabilitation, emergency medicine and surgery. Our Emergency Department treats a variety of ailments and offers advanced treatment areas, with 68 beds, seeing over 50,000 patients per year. We are certified as pediatric prepared as well as designated as a Trauma level 3 emergency room. In addition, our comprehensive orthopedic unit is one of the nation’s premier orthopedic programs. The unit's commitment to excellent patient care has earned a 4 STAR rating by CMS and repeated recognition as having one of the Top 100 Orthopedic Programs in the U.S. by The Health Network and HCIA, Inc. Because we are also a leader in neurological medicine, people throughout Arizona come to us when they need treatment for conditions of the brain, spine and nervous system.
POSITION SUMMARY
This position is responsible for leading and overseeing the technical and supportive personnel of the Department of Pharmacy Services. Ensures the functions of the technical and supportive personnel are consistent with policy and procedures. Assist in planning, directing, monitoring and evaluating the provision of distributive pharmacy services to all patient care areas. Engages in process improvement and staff development.
CORE FUNCTIONS
1. Provides leadership and direction to Pharmacy Technician Staff, volunteers and technician externs and other pharmacy support staff. Promotes positive customer relations, fosters a team environment within the department and actively contributes to a supportive work environment.
2. Organizes and coordinates daily activities of the Pharmacy Technician Staff, volunteers and technician externs. Schedules pharmacy staff on a routine basis to assure adequate and consistent service. Determines and assesses workflow of the pharmacy department and makes adjustments as needed. Participates in the duties of their respective pharmacy staff when workload dictates.
3. Manages people resources by recruiting, selecting, hiring, orienting, training qualified candidates. Participates in performance recognition in consultation with other members of the Pharmacy leadership. Evaluates staff performance in an accurate, consistent, objective and timely manner. Communicates personnel issues to other members of the Pharmacy leadership team.
4. Coordinates and maintains activities associated with Automated Dispensing Machines if applicable for job setting. Ensures reports are run and quality assurance activities are completed in a timely manner. Orders and coordinates (or assist with these activities) installation of new Automated dispensing Machines and software as needed and approved. Resolves issues related to Automated dispensing machine users and inventory control.
5. Applies the principles of performance improvement consistent with the job expectations. Assists in Quality Improvement activities, Medication Utilization Evaluations and the development of Policies and Procedures. Coordinates technician meetings, participates in in-service programs, committees and other functions as appropriate.
6. Assumes or delegates the duties of the Pharmacy Supply Coordinator in facilities that do not have an individual in this position. These duties include but are not limited to, inventory control, order submission, inter-departmental billing functions, recalls, return of expired medications and working with vendor representatives.
7. Oversees all aspects of medication use and pharmacy staff, including (1) selection, procurement and storage, (2) dispensing, (3) monitoring of all medications utilized (4) prescription processing, (5) patient advocacy, (6) call center monitoring, (7) utilization management as applicable to the job setting. Internal customers may include Patients, Nurses, Licensed Independent Practitioners, Nursing Directors, Department Directors, Administrators, other health care team members, management at local, regional, and corporate levels for the purpose of integrating services, improving patient care and ensuring effective communication systems. External customers may include local, state, and national pharmacy organizations, Joint Commission, state Board of Pharmacy, colleagues and peers, educational institutions and pharmaceutical representatives.
MINIMUM QUALIFICATIONS
Requires current and unrestricted pharmacy technician licensure and active pharmacy technician certification licensure in the state of practice.
Incumbents in Arizona are also required to provide the AZ Board of Pharmacy Wallet Card at time of hire.
May be required to possess a valid driver’s license and be eligible for coverage under the company's auto insurance policy.
Minimum of 4 yrs of Pharmacy Technician experience required.
Must possess good organizational, problem solving and computer skills. Must have good written and verbal communication skills for interfacing with all levels of staff, physicians, patients and other contacts.
Must have knowledge of computer software, particularly medication management information system software, Microsoft applications and Automated dispensing system.
Previous supervisory experience is preferred for all practice settings.
For Acute Care setting: Advance Pharmacy Technician certification is preferred.
For Specialty Pharmacy setting: Healthcare and/or insurance or third-party reimbursement experience is preferred.
PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred.
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Our organization supports a drug-free work environment.
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Banner Health supports a drug-free work environment.
Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability